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New CFO for ServiceNow, CEO assumes role

Gina Mastantuono is the new chief financial officer for ServiceNow, effective 13 January 2020.

Mastantuono joins the company from Ingram Micro, where she served as CFO. 

Gina is a highly experienced technology industry CFO and incredibly capable global leader who will be a great partner to me and a perfect fit for ServiceNow," says ServiceNow president and CEO Bill McDermott. 

"I want to thank John Donahoe and ServiceNow's board of directors for conducting such a high-quality global search and providing me with an exceptional slate of candidates to consider," he says. 

"Gina is the right person to join me and our leadership team, help continue ServiceNow's remarkable momentum, and drive our next phase of shared growth and success with our customers."

 Mastantuono brings more than 20 years of financial experience to ServiceNow, including in the cloud, IT and mobility solutions industries. Since 2016, she has served as CFO of Ingram Micro. Mastantuono led the company's global finance organisation, including financial planning and analysis, M&A, treasury and risk management, accounting and reporting, internal audit, tax, investor relations and global business processes.

Prior to Ingram Micro, Mastantuono was Revlons SVP, chief accounting officer, controller and international CFO from 2007 to 2013. Mastantuono also held various executive finance roles at InterActiveCorp., a $6-billion, publicly-traded operator of a portfolio of global brands, and Triarc Companies, Inc., a consumer products company with holdings that include Snapple, RC Cola and Arbys. She began her career at Ernst & Young in the entrepreneurial services group. 

"I'm honoured to join Bill and the ServiceNow team," Mastantuono says. 

"ServiceNow is highly regarded by its customers and has tremendous momentum and opportunity to enable digital transformation and help make work, work better for people," she says. 

"I look forward to joining ServiceNow and helping the company continue to deliver incredible value for customers and shareholders.

ServiceNow announced on October 22 that McDermott is joining the company as president and CEO by year-end, succeeding John Donahoe, who is stepping down to become CEO of Nike. 

McDermott has now formally assumed the role of president and CEO and joined ServiceNow's board of directors. Donahoe will continue to serve on ServiceNow's board through his current term, which ends in June 2020.  

"Bill made a great choice in naming Gina as ServiceNows next CFO," says Donahoe.

"Gina brings the perfect combination of experience, global leadership capabilities and passion for ServiceNows purpose. She will be as strong partner to Bill and the leadership team as they continue to drive customer success and deliver shareholder value."